An EPIC Promotion!

Casey Epic Sanchez has recently been promoted to the CIS Engineering group as Network Engineer Associate.  After 4.5 years of living up to his name at the CIS Help Desk (yes, the name is real) and being promoted from Tier 2 to Tier 3 he has moved up to the Engineering group. Casey’s advanced problem solving skills, thoroughness, and can-do attitude has made him a valuable team member to CIS as a whole.

Jeffrey Wilson – Director of Engineering at CIS states: “Casey had been an unofficial member of the engineering team for some time before his promotion, and it’s been great to finally have him working as an official member of the team.  Before his promotion, I’d had the privilege of working with him on projects over the years that highlighted his attention to detail, depth of domain knowledge, drive to improve, and always friendly demeanor.  Since his promotion, he’s been excelling in his new role of Network Engineer – Associate and has been a real benefit to the team.   I know he’ll continue to be a valued member of the engineering team and I expect great things from him in the future.” Visit Jeffrey Wilson’s LinkedIn here:

 John Langolis – Director of Support at CIS states: “His technical proficiency was elevated by constant commitment to professionalism and reliability. He was always a valued member of the Tier 3 team. This new and expanded role in engineering is well deserved. I have no doubt in his ability to take on a broader role within CIS and in doing so further benefit our service delivery efforts. “  Visit John’s LinkedIn here:

 Allan Rodolfo – Help Desk Manager at CIS states: “During his time with Helpdesk Casey was a very helpful member of the team and valuable asset. He is capable of handling complex issues and was always a person I could trust to get the job done.” Visit Allan’s LinkedIn here:

 CIS Help Desk is spread between our offices in Aliso Viejo, CA and rapidly expanding office in Boise, ID. Help Desk technicians are hired at Tier 1 and trained up to join the ranks of Tier 2 or Tier 3.  The CIS support team is 100% US based and operates 24/7/365 providing network monitoring and management for our retail, restaurant, hospitality, healthcare and financial customers.

 To learn more about CIS please email [email protected]